Last week, a team from Gogo was present at the first Skift Global Forum where we were the proud recipients of a “Skiftie” award for social media customer service. On behalf of everyone here, we’d like to thank all of our customers for this high honor.
Our customer care team is available 24/7/365 in social media, chat, email and phone to assist with any questions about our service. Winning an award for our social care obviously means a lot to us, and we’ll continue to innovate, add support for new languages and provide world class support above 10,000 feet!
You’ll find our customer care team on Twitter and Facebook where we are available to answer your questions, and also publish social updates to Instagram, LinkedIn and Pinterest. Besides providing award winning customer care, we’re also always on the lookout for great stories and photos from passengers using Gogo, so please feel free to share your creativity!